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General Terms and Conditions

General Terms and Conditions

[Students/course participants]

TABLE OF CONTENTS

§ 1 General information

These General Terms and Conditions apply to all course and workshop offers as well as other Career Service offers (e.g. application photos) with which students and graduates are supported by the Career Service programme of the University of Innsbruck during the transition "study - career" (hereinafter referred to as "Career Service courses" or "Career Service offers").

§ 2 Services

A detailed description of the current Career Service courses and the other services on offer can be found on the Career Service website at www.careerservice.at or https://www.uibk.ac.at/de/career/bewerberinnenportal/.

§ 3 Registration and ordering

You can register for Career Service courses via LFU:Online or using the registration form, and for other Career Service offers (e.g. application photos) using the registration form or by e-mail to career-service@uibk.ac.at.

The registration forms are published at www.careerservice.at or https://www.uibk.ac.at/de/career/bewerberinnenportal/ and are available within the applicable registration deadlines. Registration is binding.

The number of places is limited for face-to-face events, interactive online events and other career service programmes. Registrations are ranked according to the date of receipt. The contract is concluded with the transmission of the confirmation of enrolment including the request for payment.

The ordering and retrieval of documents accessible on the internet is done via LFU:Online / olat.

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§ 4 Course fee and terms of payment

The course fee is shown separately for each Career Service course. Any additional services (e.g. application photos) are shown in the respective description of the Career Service programme. The course fees and other fees are VAT-free.

Participants are only authorised to participate and receive services once they have paid the full course fee or the fee for an additional service. Different payment options and requirements apply:

  1. The payment of participation fees for Career Service courses that are processed via LFU:Online / olat (e.g. retrieval of documents for self-study courses) is made via the payment function in LFU:Online and must be paid in advance immediately when ordering this service. Payment in LFU:Online can be made after receipt of the payment request either
    1. by credit card (VISA, Master Card and American Express)
    2. or by bank transfer to the following account:
  • Recipient: Bank account of the University of Innsbruck for self-generated income
  • Bank name: Hypo Tirol Bank AG
  • Account name: Cost reimbursements
  • IBAN: AT165700021011130640
  • BIC: HYPTAT22
  • Purpose: Invoice number* or, if applicable, the reference "KE001212" stated on the receipt

2. payment of participation fees for Career Service courses that are not processed via LFU:Online / olat or for other Career Service offers must be made before the course begins or the offer is used, either

  1. on site in cash and against delivery of a payment confirmation (hand receipt)
  2. or in advance by bank transfer to the account listed under §4, 1.1.

*Attention! If the invoice number or reference is not quoted, the payment, which is received in a central collection account of the university, cannot be allocated.

§ 5 Technical requirements for online formats

  • Stable broadband internet connection
  • Standard device (PC/MAC, mobile devices, smartphones). When using older iOS devices (iPad/iPhone with iOS older than version 12.0), there may be restrictions (problems with screen sharing or use of microphone and webcam).
  • Headset (microphone with headphones) for better sound quality
  • Webcam (optional)

We recommend the following browsers: Google Chrome, Mozilla Firefox or Microsoft Edge (based on Chromium).

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§ 6 Right of cancellation

In the case of a consumer transaction within the meaning of the Consumer Protection Act, the statutory right of cancellation applies. The cancellation period is 14 days from conclusion of the contract. Cancellation instructions and a cancellation form are attached to the confirmation of enrolment, but their use is not mandatory. If the registration is made within 14 days before the start of the course and contract, the participants expressly agree to the start of the course or the fulfilment of the contract before the expiry of the cancellation period. If Career Service courses or the fulfilment of the contract are completed or the contract has been fulfilled before the end of the cancellation period, the participants declare that they waive their right of cancellation.

§ 7 Cancellation conditions

In the event of being unable to attend, a written or online cancellation is required. From the time of binding registration, 100% of the course fee or the fee for a further Career Service programme will be charged. This does not affect any right of cancellation in accordance with § 6. In the event of non-attendance at the start of the course or non-utilisation of a further service offer, the full amount will be charged. If the registration requirements are met, a substitute participant will only be accepted for face-to-face or live online events and other services (e.g. application photos) at no additional cost.

§ 8 Cancellation of Career Service courses / cancellation of individual lecturers or external service providers / exclusion

The University of Innsbruck reserves the right to cancel or revoke individual Career Service courses or other Career Service offers if the required minimum number of participants is not reached, the lecturer or external service provider falls ill and no replacement is available or legal/official regulations do not allow the course to be held. In this case, the course contribution/fee already paid will be refunded in full immediately.

No refund of the course contribution/fee will be made to participants who terminate the course programme or Career Service offer prematurely for reasons within their control. The same applies to participants who are excluded from a course format or career service programme due to non-compliance with essential regulations, in particular serious or repeated violations of the house rules and rules of use.

Likewise, no refund of parts of the course fee will be made if a lecturer or external service provider is replaced. Refunds of parts of the course fee/fee are also excluded in the case of minor changes (e.g. change of date or location, conversion to a virtual lecture) that are objectively justified. In the event of postponements or cancellations, no compensation can be paid for expenses incurred (e.g. travel expenses, parking fees, costs for lost time) if these are not due to intent or gross negligence on the part of the University of Innsbruck or the lecturer.

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§ 9 Proof of success and confirmation of participation

At the end of a Career Service course, participants receive a certificate of success or confirmation of participation upon personal request by email to career-service@uibk.ac.at.

§ 10 Data protection

Further information on data protection in accordance with Art. 12-14 GDPR at the University of Innsbruck and the Alumni and Career Service https://www.uibk.ac.at/datenschutz/ and https://www.uibk.ac.at/transferstelle/datenschutzinformation.html

§ 11 House and Utilisation Regulations / Liability

The current version of the House and User Regulations of the University of Innsbruck shall apply: House and User Regulations - University of Innsbruck

A repeated or serious violation of the House and User Regulations or other safety regulations of the University of Innsbruck that justify a ban from the premises will result in exclusion from further participation in the programme; in this case, the course fee/fee will not be refunded, not even on a pro rata basis.

In the event of theft, loss or damage to items brought to the Career Service course, in particular valuables, the University of Innsbruck accepts no liability, unless it is guilty of gross negligence.

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§ 12 Rights of use

Printing, downloading, saving or reproducing (copying) of digital, online or printed course documents and works is only permitted for private use within the meaning of Section 42 of the German Copyright Act (UrhG) by course participants or customers.

It is prohibited to record, copy and reproduce the documents and content provided in digital, printed or verbal form in any form whatsoever or to utilise them in any other way that is unlawful under copyright law. Commercial use of the documents and content provided by the Career Service, in particular passing them on to third parties, is prohibited.

§ 13 Insurance

Participants are responsible for any insurance (health, accident and liability insurance).

§ 14 Place of jurisdiction / Applicable law

The place of jurisdiction is Innsbruck. For participants who have consumer status, this is the case if they have their place of residence, habitual abode or place of employment in Innsbruck.

Austrian law shall apply exclusively, excluding the conflict of law rules of private international law.

Status: 09 October 2023

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